Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Name, email address, phone number when you fill out our contact form
• Project details and preferences you share during consultations
• Payment and billing information for contracted projects
• Communications between you and our team

2. How We Use Your Information

We use collected information to:

• Respond to your enquiries and provide quotes
• Manage and deliver our building services
• Send you project updates and relevant communications
• Improve our services and website experience
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted partners who assist us in operating our business (e.g., subcontractors, council bodies) only as necessary to deliver our services to you.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may limit some functionality of our website.

6. Your Rights

Under Australian Privacy Principles, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at info@thedesignhomes.com.au.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at: